IT environments large and small are facing a sweeping set of challenges and changes. Gone are the days of setting up a single server per business application, or having to manage excessive racks of server equipment. The movement from physical servers to virtual servers is escalating at a tremendous pace, particularly with small and mid-size business (SMBs) now realizing the benefits of virtualization brought forth by top-named providers like: Citrix®, Microsoft® and VMware®. One area that has been slow to get adopted into virtualized environments is legacy, hardware-driven business phone systems.